Android devices are different across different OEMs and brands. Over the years, these OEMs and brands have enabled battery optimisation in many different ways. One of the outcomes of these are missed calls and missed notifications across apps.
This document focuses on the ways in which you can help with Gumstack app receiving the notifications more consistently. We have listed the steps, that we are aware of, which would help reduce the notification related issues.
If there is anything or any device where you are not able to get Notifications, please contact us - we are here to help.
<aside> đź’ˇ Some common trouble shooting tips : Please check if "Do Not Disturb" is disabled; After following the appropriate steps recommended here for your device, please ensure that you restart the device, for the changes to be applied successfully.
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<aside> 💡 There are many apps on the app store which claim to boost performance, free up space, save battery, or optimize the RAM of your device. However, these apps interfere with other apps, like Gumstack, and prevent them from working correctly. If you have any of the following apps “Clean Master”, “Security Master”, “Task Manager”, “Phone Cleaner”, “Super Cleaner”, “Power Clean”, “DU Cleaner”, “DU Speed Booster”, “CCleaner”, “AVG Cleaner”, “Avast Cleanup” or “Norton Clean”, check that it doesn’t block or terminate “Example App”. If unsure, consider uninstalling the app, to ensure Gumstack works consistently..
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For devices running Android 6+ and newer , check and ensure that the battery optimization is not blocking Gumstack from sending you notifications.